okay.. i think i know what's the problem going on with boiled water and kettles

to read about it go to http://www.lsbu.ac.uk/water/descal.html

loads of chem stuff!! =p

but then i still suspect something.. coz even when the water is not boiled, it'll leave residues on your plates after washing them with cold tap water!

can't they just use soft water? instead of chalky water?!